Refund policy

We want you to love your order. If something arrives damaged, incorrect, or not what you expected, we’re here to help. Because many of our items are made‑to‑order, some products may not be eligible for returns unless there is an issue with the order.

Returns and exchanges are accepted within 14 days of delivery.

To be eligible, your item must be:

•unused

• in its original condition

• in its original packaging

Items That Can Be Returned ✨

•Items that arrived damaged, defective, or incorrect

•Apparel with manufacturing issues

•Home goods (blankets, towels, posters) with printing errors

•Phone cases with misprints or damage

If your item falls under these categories, we will replace it at no cost.👍

Items That Cannot Be Returned❌

Because our products are made‑to‑order, the following items are non‑returnable unless •damaged or incorrect

•Clothing in the wrong size ordered by the customer

•Digital downloads

•Items that have been worn, washed, or used

Sale items

•Custom or personalized items

📦 Return Shipping

If the issue is our fault (damaged, defective, wrong item), we cover return or replacement costs.

If the return is due to preference (wrong size, changed mind), the customer is responsible for return shipping.

🧾 How to Start a Return

To begin a return, please contact us at mysalanee2@gmail.com

your order number
a description of the issue
photos of the item (if damaged or incorrect

We’ll respond within 48 hours with next steps ‼️

💬Refunds

Once your return is approved and processed, refunds are issued to your original payment method. Please allow 5–7 business days for the refund to appear.

📮 Replacements

If you prefer a replacement instead of a refund, we’re happy to send a new item once the issue is confirmed.

🫶 Need Help?

We’re always here to support you.